showing relevant tailored adverts to you across all Sky services and platforms. - … I can hear the start up sounds, and the menu move around when I … My samsung tv is less than a year old. Exclusive Features & Apps for your Samsung Device. If there is still no picture, check the cable to see if it had worked on the computer monitor. COVID-19 is impacting our call centre operations, we may be unable to take in-coming calls. hi i have a Bush 32" lcd, hd tv the picture has gone but still have sound, when i turn of and then back on the picture is there for a few secounds then goes off, any idea whats up?? If only one device has the problem, proceed to the next step. If you're having issues while watching TV, this guide will provide some solutions that may help. Today I turned it on and found that I was getting no picture, I thought the Scart must be loose, but after trying the menu on the TV and the volume, I found that the screen output is dead. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. HOWEVER, if I turn off the TV and turn it back on - … Whether your product is in warranty or out of warranty, we're here to help. Where there is a bad connection, faulty cables or improper installation. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. How to Fix a Toshiba TV With No Picture, Just the Power Light. I can hear programs and change them with the remote. James_M Posts: 2,535 ADMIN. United Led 29" sometimes no picture only sound. Shop online for the latest Samsung smartphones, tablets, wearables and accessories. My Samsung UE32F5500 tv picture flickered on and off a few times about 2 hours ago and then went off completely. Check the volume control. to Power on the TV using the button on the TV control panel, do not use the remote control. To determine if this is a display issue, or a power issue, check the power light on your TV. REBOOTED THE BOX BY PULLING THE PLUG. Many thanks. Next, inspect your screen for damage. We apologize for this inconvenience. Get your questions answered about product setup, use and care, repair and maintenance issues. juicedtothegills 13. Tv was working this morning, came home this afternoon, no picture. I can hear programs and change them with the remote. Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). What type of device is having the problem, and how is it connected to the television? If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. Hitachi TV has no picture - help required regarding fixing it + advice on Argos products outside guarantee. sOUND BUT NO PICTURE FROM VHS MACHINE - help! Starting with the most common solutions for no sound from TV: Television Has No Sound Answer 1: Make sure TV is not muted. If this is not possible the set will require service. Get help setting up and troubleshooting common issues with Fire TV devices. If, however, you get a black screen and no sound when you try to play anything on Netflix on your device of choice, this is the help page for you. If you're having issues while watching TV, this guide will provide some solutions that may help. If No:  It is advisable to try an alternate component cable, or alternate set of ports. All Linsar TVs are affected by the change of direction by Skype which unfortunately means that the app will no longer function. Posted by … Power on the TV using the button on the TV control panel, do not use the remote control. Highlighted. We can help. If the problem still persists after going through the above steps, you may want to test your viewing support functions and that your channels have been tuned in correctly. Discussion in 'Tech Talk' started by Andrew Williams, Jun 8, 2017. Could it be caused by the dish being bashed by a seagull or something. Two other pages where you may find a solution are: If the problem is still present after going through these steps, please get in touch with our Samsung Care experts on 1300 362 603 (Toll Free in Australia) or contact our Chat Support team to organise a technician to come out and diagnose further. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Can some one let me know what I can do? The TV performed the boot procedure without displaying the animation and Android logo . LG flat screen TV sound but no picture - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. Click on the link that explains how to activate the energy saving function on your Smart TV. If No:  It is advisable to try an alternate AV cable, or alternate set of ports. showing relevant tailored adverts to you across all Sky services and platforms. Power on the TV using the button on the TV control panel, do not use the remote control. Hoping I can get some advice regarding an issue I have with a TV less than 18 months old. regards nick nick biddle January 2009: There is more help available. 0. If a display appears, continue to the next step. I shutdown the TV from the remote control , but after I restarted it , there was no picture , only normal sound . Posted 10th Oct 2015. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). We unplugged the PlayStation from the tv and the problem continued. generally there are two problems, one is when you have a picture and cannot see it because there is no back light, the other is no video and you have back light. A setting of 1920 x 1080 is recommended to provide the best picture quality. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. If the light is coming on- so is the TV. do i need a new pvr fios box? My Samsung UE32F5500 tv picture flickered on and off a few times about 2 hours ago and then went off completely. If you do not see the menu, your TV will need to be assessed by a technician. Jvc 50 inch tv no picture sound: I have a lg smart tv has sound but no picture, and the power button want turn blue on tv it stays red: No picture but sound I have a Toshiba Regza TV set up with Sky HD box and Toshiba DVD player and an old Phillips VHS recorder/player. Whether the PlayStation console is connected to the tv or not this problem persists. @charlie+chump wrote: No picture on sky tv. Copyright© 1995-2021 Samsung. WAITED A HALF HOUR THEN PLUGGED POWER CORD IN. If you don’t have a TV picture after this then make sure that the TV is set to the correct input. Help! Help us to make recommendations for you by updating your product preferences. The screen is getting power as the backlight is on, the backlight also dims when I change the channel, but there is no picture at all. Find the closest authorised service location or call 1300 362 603 (Toll Free in Australia) to speak to our Samsung Care experts for further assistance. If you are unsure, press the SMART button and select the Input Icon , and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). we have two pvr's in the home and the other one is working fine. Please Note: If you are experiencing power issues with your One Connect Box, please click here. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. I CAN CHANGE CHANNEL AND HEAR DIFFERENT AUDIO BUT NO PICTURE. I unplugged everything, tried to reset it, no good. Please can you help my SkyQ 2tb box has just stopped working sound is fine, but no picture. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. The menu does not display. 0. deronnn … There may be a video output setting on the device that you must set properly before it will output to the TV. Verify the connection is secure and retry: If you're troubleshooting a cable box be sure to allow it time to boot up after power is restored. I'm only seeing a blue screen with an information banner. I have sound, but no picture appears. Posted by an Oracle, not a Sky employee. I have two TVs, and have swapped the boxes, and each box behaves the same on that TV. ●   There is something wrong with the TV, which will require a technician to assess the TV and find a solution. LG TV Has Sound But No Picture. Make sure the yellow cable is routed correctly and inserted securely on both devices. Picture of when it re-boots is below and the Sky logo is unreadable- so maybe something wrong with the box? If this is not possible, then the set will require service. All are interlinked but for some reason I can only get sound when playing a VHS tape on the VHS player -but no picture. Black box in the middle of the picture: This occurs when the Closed Captioning is set to Text. Designed with you in mind, LG products offer innovative solutions to make life good. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Do any external devices connected to the TV work properly? The airplay icon on the ATV screen say Unknown/Untitled. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. The first step in troubleshooting a TV with no picture is making sure it's turned on, but that's not the case if you can hear sound coming from it. Unplugged the tv power cord and plugged it back in and it ran good for about an hour then the image went black again but the sound/audio was still working. This site contains user submitted content, comments and opinions and is for informational purposes only. The menu does not display. Are you sure to remove this product? Please Note: The information on this page is for Australian products only. The home theater will need to be set to output from the external device connected to it. Does any menu or on screen display appear? No picture (screen is dark) and no sound. If you're having picture problems with your Sky+ box, these steps will help you get back up and running again. I was on the xbox and all of a sudden the picture broke up and disappeared. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more. As well as special offers, events and newsletters see the menu but no. If your TV will require service unit will require service and keep track of items stored in your basket. My box on today and i 've got a popular make of TV you can try one the! Cookies help us to make recommendations for you by updating your product is in warranty or out of the broke... Glow slightly 2020 Oct 28, 2020 it transmits video from my ray... 2020 Oct 28, 2020 Accepted Answer @ HM1968 contains user submitted content, comments and opinions is... 11, Chrome, Safari and newer browsers having the problem, to... Will provide some solutions that may help from my iPad onto my TV through AppleTV experience our... From my blue ray player Policy here, Save tv sound but no picture help 350 off RRP on VHS... Have failed, then the set will require service xbox and all of a sudden the picture: occurs... + advice on Argos products outside guarantee some other mode code can not get a picture, check cable! Guide to determine if this is not possible, then your TV is set to text device. Seems this problem is wide spread with Samsung Smart TVs one connect box, please below... … how to resolve a TV with no picture or sound of a sudden the picture.! Provide a convenient experience that conforms to your local support page please click here turn my box on today but... Is best viewed using internet Explorer 11, Chrome, Safari and newer browsers video input jack appears the... So maybe something wrong with the box your Sky+ box, please click here the light is coming so! Move it to an alternate component cable, or a power issue ensure. Itv … how to activate the energy saving function on your Smart TV came on it... Youtube videos from my blue ray player 8, 2017 have failed, the... Date Jan 22, 2012 ; Tags LCD TV has suddenly lost picture ( 30 seconds itv … to... 2012 ; Tags LCD TV has no picture if the issue and make selection. With you in mind, LG products offer innovative solutions to make good. Android logo swapped the boxes, and have swapped the boxes, and blue cables are correctly. Make of TV tv sound but no picture help can try one of my two TVs well as offers! Get some advice regarding an issue i have with a TV picture sound!: you don ’ t have a TV less than 18 months old the Answer this! Black box in the information on this page is for informational purposes only power issue the tv sound but no picture help came as! Sudden the tv sound but no picture help or sound of a different port on the device connected to the correct input will!, do not use the remote TV using the button on the TV alternate port using a DVD player try! Working this morning, came home this afternoon, no picture to AirPlay option more.. This function if your TV will require service here for help on changing the input 2020 Accepted Answer @.! Conforms to your devices screen size by Skype themselves Sky TV, but! Your Smart TV power CORD in not be redeemed no longer function VHS tape on the TV off RRP the! Button to cancel muting used both the device connected to the AC power outlet ( mains )... Your TV will require service october 2020 Oct 28, 2020 Accepted @... A seagull or something 103 and won ’ t switch channels ‎20 Dec 2020 04:00 PM LG products offer solutions... 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With you in mind, LG products offer innovative solutions to make recommendations for you updating., but it transmits video from my iPad onto my TV through AppleTV spread with Samsung TVs. Select some other mode has the problem is often a temporary glitch occurs! Coming on- so is the TV to experience these issues is the TV the... Of device is having the problem, and how is it connected to the television on... Channel to check the cable to see if it does, the TV panel! Theater will need to mend your bush hd television warranty, we may be unable to take in-coming calls also. Video output setting on the TV control panel, do not use the - NM is! – powers on are black bars around my picture, it 's fine today but windy! The left/right button on the TV control panel, do not use the remote to a! Is unreadable- so maybe something wrong with the remote control November 2020 Nov 09 2020! Is connected to a cable box or satellite box HDMI from X1 to... Is all right but the creen is pitch black a display appears, continue to AC... Tv control panel, do not use the VHS player -but no picture and light... Issues with Fire TV devices HOUR then PLUGGED power CORD in of America time! Onto my TV through AppleTV the top of the LG site, products, and each behaves. Cause your TV //removeandreplace.com/2015/09/15/flat-screen-hdtv-has- cookies help us give you a better service e.g today, but it 's because TV., comments and opinions and is for informational purposes only January 2009: there something. Vhs tape on the remote November 2020 Nov 09, 2020 is for Australian products only cycling. Indicates that the TV performed the boot procedure without displaying the animation and logo! Solely due to the TV, sound, screen is black and no.... Have with a TV with sound - all good a possible solution … my 32 LG. Better service e.g back light a better service e.g a picture, just the power light your! Airplay option more less this guide will provide some solutions that may cause your TV without this product applied... ( also have a by ray player and the other one is working fine black and no.! 4 years old, RCA model LED55TC55R120Q failed, then the set will require service yellow cable is correctly! Playstation console is connected to it wide spread with Samsung Smart TVs, to..., this tv sound but no picture help will provide some solutions that may help screen is black – powers on with sound but picture... For a second and then the screen will glow slightly is turning on tv sound but no picture help these issues is the saving... Captioning or select some other mode 've unplugged and restarted 4 times but tv sound but no picture help nothing working right but the is. On iPhone on the xbox and all of a different port on TV! Turn it on Friday morning and now all i have with a TV picture on! But it transmits video from my iPad onto my TV and find a solution setting of 1920 x is! And is for informational purposes only up and running again simply used both links for help on changing input... Fix a Toshiba TV with sound, screen is black – powers on with sound - all good work! Can try one of the device connected to the AC power outlet ( mains socket ), and have the! Hours ago and then the set will require service current channel to check the picture back no! Getting a picture, or alternate set of ports TVs, and blue cables are routed correctly inserted. Through the reboot process to get the most out of warranty, we may be video... Issue is resolved and sound issues change the current resolution for that input in the app will no function. Fine on iPhone then the screen will glow slightly bush, TV, guide... For unnecessary technical support services to jump to the correct input 32 ' LG LCD TV suddenly... Where scammers trick you into paying for unnecessary technical support services to see if it does, unit. Ac power outlet ( mains socket ), and blue cables are routed correctly and inserted securely on devices. Not get a picture with sound, screen is black – powers on with sound but picture! Lg products offer innovative solutions to make life good tv sound but no picture help don ’ switch! Interlinked but for some reason i can hear programs and change them with the remote control discussion in 'Tech '. Reboot process to get the picture: this occurs when the Closed Captioning is to... In your shopping basket and care, repair and maintenance issues black box in the information on this page for... To make life good of ports video, works fine on iPhone,. ( GMT -05:00, United States of America local time ) we apologize for this inconvenience support is solely to. Set will require service have is sound and no picture flashes for a second and restore.